Positive Reviews
positive:
Friendly, welcoming staff
Most guests give the front desk staff rave reviews for their hospitality, commenting often on their smiling faces. Compliments are also due to the chef; many guests enjoy the full American breakfast buffet as well as the cooked-to-order menu. Guests frequently comment on the quality of the fresh fruit and the cheerful, attentive wait staff.
positive:
Clean, modern bedrooms..
Guests generally describe the rooms as comfortable and spacious, with up-to-date furnishings and quiet, effective air-conditioning. The housekeeping team also receives many kudos for "sparkling clean" rooms and public spaces. Tired travelers appreciate the cozy, adjustable beds and, come morning, the in-room Keurig machines.
positive:
A convenient stopover..
Guests often choose the Holiday Inn Tifton to break up a long drive to or from Florida. However, despite the nearby I-75, the nights are quiet and peaceful, and guests with a little more time to spend in the area appreciate the many restaurants in nearby Tifton. The Starbucks next door is also convenient.
Negative Reviews
negative:
No "free" breakfast..
Though many guests do enjoy the breakfast buffet, lighter eaters generally do not find it very cost effective, and might want to look into booking a 'bed and breakfast' rate. Guests often cite nearby hotel chains which include a buffet breakfast in their standard rates.
negative:
The Sleep System..
The Hilton Garden Inn has recently moved to adjustable Sleep System beds in the rooms, and some guests feel that this information needs to be more visible in the rooms, or mentioned at the front desk. Several guests only found out after telling the staff about their sleepless night on an uncomfortable mattress.
negative:
Nobody's perfect..
Though most guests are pleased with the customer service, an unlucky few experienced long waits or disappointing meals in the hotel restaurant, or unfriendly service at the front desk.