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    Hotel Hilton Garden Inn Springfield, MA (Springfield, USA)

    Hotel Hilton Garden Inn Springfield, MA (Springfield, USA)

    About Hilton Garden Inn Springfield, MA

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Pool
    • Parking
    • A/C
    • Restaurant
    • Hotel bar
    • Gym

    Rating overview

    • LocationExcellent  8.6 / 10
    • RoomsVery good  8.3 / 10
    • ServiceExcellent  8.6 / 10

    Positive Reviews

    positive:

    High level of cleanliness

    The housekeeping staff at this hotel know exactly how to please their guests. Your room will be spotlessly cleaned before you arrive and will continue to be maintained throughout your stay. You won't have to worry about messy bathrooms or dirty surfaces during your stay at this hotel.

    positive:

    Inviting staff

    The staff at this hotel will take care of you from the moment you arrive to the moment you leave. Their friendly smiles will make you feel right at home during your stay. You can rely on them for just about anything, no matter the size of the task.

    positive:

    Comfortable beds and bedding

    If you are a frequent traveler, you will know how important it is to get a good nights rest during a hotel stay, as a poor nights sleep can affect your overall experience of the hotel. That is why this hotel offers fine quality bedding throughout to ensure that each guest gets a comfortable sleep.


    Negative Reviews

    negative:

    Quite pricey

    If you are on a budget, you might want to look at alternative hotels in the area, as there have been complaints concerning the room rates per night. Guests feel this hotel should reduce their prices, as other hotels in the area offer similar facilities at a competitive rate.

    negative:

    No breakfast included

    Even though you will be able to dine on-site for breakfast, you will need to pay an additional fee to do so. There have been many complaints concerning this breakfast option, as guests feel as though this service should be included in the room rate.

    negative:

    In need of an update

    The interiors could use an update in terms of decor and style. Some of the furniture need refurbishing, while the decor is starting to look dull and tired, all of which did not escape the attention of previous guests.


    All amenities

    Property amenities
    1. Business centre
    2. Café
    3. Entrance hall/lobby
    4. Express check-in
    5. Lift
    6. Gym
    7. Parking
    8. Terrace
    9. Hotel bar
    10. Indoor swimming pool
    11. Conference rooms
    12. Non-smoking rooms
    13. PC with internet
    14. Restaurant
    15. 24-hour reception
    16. Snack bar
    17. Deck chairs
    18. Laundry service
    19. WiFi in public areas
    20. Room service
    21. Fax/Modem access
    22. Doctor on site
    23. Free WiFi (public areas)
    24. Valet parking
    25. Pool
    26. Luggage storage
    27. Free WiFi
    28. Breakfast
    29. Temperature screening
    30. Masks provided
    31. Safe distance
    32. Response protocol
    33. Online check-in/check-out
    34. New safety protocols
    Accessibility
    1. Wheelchair accessible
    2. Accessible parking
    Wellness / Spa
    1. Hot tub
    Room amenities
    1. Shower
    2. Ironing board
    3. Openable windows
    4. Television
    5. Hairdryer
    6. Central heating
    7. Air conditioning
    8. Pay-TV
    9. Radio
    10. Sitting area
    11. Telephone
    12. Safe
    13. Cable TV
    14. WiFi
    15. Microwave
    16. Fridge
    17. Free WiFi (rooms)

    Arrival / Departure

    1. Check in: 15:00

    Contact

    800 West Columbus Avenue,  01105,  Springfield,  USA
    Telephone: +1(413)8868000 | Fax: 1(413)8868100

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