Hotel Hilton Garden Inn Rock Hill (Rock Hill, USA)

Guests often choose the Holiday Inn Rock Hill to break up a long drive, as it is just a few minutes off the I-77 and offers free parking. Shoppers love having the Manchester Village retail district next door, which also offers many restaurant options. The hotel is also an ideal base for visiting historic Brattonsville, or for parents of Winthrop University students.

Most guests give the front desk and wait staff rave reviews for their personable and professional customer service, commenting often on their smiling faces. Compliments are also due to the chef; many guests describe the full American breakfast buffet as a "feast", and claim that the grits are exceptional. The complimentary coffee, cookies, and lemonade in the lobby are much appreciated as well.

The rooms are generally described as spotlessly clean and spacious, with comfortable, modern furnishings. Most travelers are able to find their comfort zone in the adjustable beds, and also appreciate the convenience of the microwave and fridge.

Some guests were kept awake by noisy wall unit air conditioning, by the sound of the neighbor's running whirlpool tub, or inconsiderate fellow guests in the hallways.

Though reviews of the staff are largely positive, a few guests did experience indifferent or even impolite service at the front desk.

Some guests were disappointed to find that their "hot breakfast" was served warm or cold, while others found the full breakfast buffet too pricey, and would have preferred a lighter, continental option.