Hotel Hilton Garden Inn Niagara-on-the-Lake (Niagara-on-the-Lake, Canada)

Guests loved being only a short distance away from Niagara Falls, plus a few minutes drive from a major outlet mall when staying at this property. Many people commented that it's just off the highway, but in a quiet spot, so you don't have to be worried about getting distracted by traffic noises.

This property has a whirlpool, swimming pool and patio among its amenities. When guests had changes of plans that meant it was easier to stay at the hotel for the day than venture offsite, they liked that the property has plenty to do.

Guests usually found that their rooms featured all the things they needed for pleasant stays, and sometimes even more. Furthermore, guests commented how their rooms were very quiet, so getting good nights of sleep was easy.

There were numerous comments that the beds at this property had sunken in areas, so guests felt like they were creating crevices merely by sleeping on the surface. This was usually just a minor issue, but it was one that consistently frustrated guests.

When guests chose to eat at the restaurant, they often ended up ultimately wishing they hadn't. Many guests found that the food was served at an improper temperature or texture, or that it just wasn't tasty enough to warrant the money spent or make the meals pleasantly memorable.

Some guests mentioned that the staff members responsible for helping to serve breakfast seemed to be poorly trained and were characteristically slow while doing their jobs. This sometimes meant that guests had to wait longer than expected for their food.