Positive Reviews
positive:
Clean and comfortable rooms
Guests have found the rooms at this Newport News hotel offer a comfortable stay, with many describing the accommodation as clean and well maintained with good quality beds. Plus, very few guests mention any unwanted noise.
positive:
Great service from staff
The standard of service offered by the hotel staff frequently attracts positive feedback from guests, so it seems likely that you’ll receive a warm welcome here. Guests say the staff is friendly and attentive and, although issues are rare here, those that do crop up, seem to be resolved promptly.
positive:
Appealing location
Previous guests have scored the location of this hotel highly, appreciating the proximity of the airport and downtown district. Guests have also liked being within walking distance of the stores and dining spots in the Victoria Crossing Shopping Center.
Negative Reviews
negative:
Wi-Fi occasionally disappoints
Feedback about the quality of the Wi-Fi here is a little mixed. While many guests found the quality of the connection acceptable, some found it rather unreliable and too slow to stream content from services such as Netflix.
negative:
Lack of free breakfast
Guests tend to feel that the lack of a free breakfast here lessens the value for money offered at the hotel. Furthermore, some of those guests who did pay felt the quality could be improved considering the price.
negative:
No issues reported
So far, no recent negative opinion has been expressed by guests about this hotel.