Hotel Hilton Garden Inn New Delhi/Saket (Delhi, India)

First-time visitors to the city are often overwhelmed by the kindness of staff across all departments. Charming drivers provide airport transfers, well-spoken receptionists exude traditional Indian charm, security staff offer big smiles and recommendations for food, while managers are always on hand to address issues.

While the surrounding area enjoys a wealth of fine eateries, reviewers recommend experiencing the in-house restaurant at least once. Speciality chefs are frequently thanked for creating spectacular meals using traditional methods and spices. Authentic Indian flavours infuse magnificent main courses, while delectable deserts tantalise the taste buds.

For those that don’t want to travel far from the hotel, the mall opposite has everything needed for a fun stay. With places to eat and drink, a movie theatre and spa, a host of entertainment options are within walking distance, while serious shoppers are spoilt for choice.

According to some disappointed reviewers, guestrooms are not quite up to standard. While spotlessly clean, rooms and bathrooms are a little on the small side and slightly dated, with old fashioned furnishing and décor. Carpets in some rooms and corridors are worn and in need of replacing.

Occasionally, a reviewer feels let down by the breakfast buffet, which doesn’t always meet expectations. While the food is generally of a very high standard, choices can be limited, and, because they stay the same day after day, longer-staying guests can become bored with the same offerings.

Negative comments for this establishment are rare and relate to sporadic slipups in service standards. Minor moans regarding unreliable Wi-Fi, hit-and-miss room service and issues with air-con units are among the small list of grievances, none of which detract from the hugely positive experience of the vast majority.