Hotel Hilton Garden Inn Macon/Mercer University (Macon, USA)

Guests mention that the staff at this hotel is fabulous. They welcome you when you arrive and will help you with any requests and questions during your stay at the hotel.

Guests state that the breakfast served at this hotel is excellent and offers guests a choice of items and some variety every morning. There is always more than enough for all guests to enjoy every morning and food is always replenished. There is also a fresh coffee and tea service available every morning.

Guests state that the rooms are nice and clean when you arrive and there is a lot of space to move around in. There are places to store your bags and guests mention that the bathrooms are very clean as well. They also report that the rooms have all the conveniences you need such as a shampoo, towels, TVs with cable and hair dryers.

Guests state that they were upset to find out that the breakfast that is offered every morning requires an extra fee. They found that the nightly rate for a stay at this hotel is too expensive and they feel as though the breakfast should be a complimentary addition to the stay.

Guests mention that the beds are very uncomfortable and do not offer a peaceful sleep. They are either too soft or too hard and guests state that the hotel should upgrade to one type of bed and supply it in all rooms.

Guests report that there was an excessive amount of noise happening in the hotel when they stayed here. They mention parties going on in neighboring rooms and people slamming doors and yelling in hallways.