Positive Reviews
positive:
Impressive rooms
Guests often comment that the rooms at this hotel are of an impressive quality. Spacious and spotlessly clean, with a considerate selection of convenient amenities - they offer comfortable surroundings and tick all the right boxes when it comes to hotel rooms.
positive:
Good location
Most reviews indicate that guests rate the location of the hotel highly. The property's proximity to the Arundel Mills Mall and Maryland Live! Casino is often cited as a plus point. The free shuttle makes it easy to explore the immediate area.
positive:
Suitable for both business and leisure trips
Whether you're in Baltimore on business or to enjoy a vacation, it's likely that you'll be impressed by the facilities at the Hilton Garden Inn Baltimore-Arundel Mills. Comfort and convenience come first whether you want to take advantage of the business center facilities or relax in the pool.
Negative Reviews
negative:
High prices for on-site conveniences
Several guests mentioned that they thought items in the mini-mart (the Pavilion Pantry) were far higher than they anticipated or deemed reasonable. Some guests also mention that they thought the prices in the bar were a little too high.
negative:
Some noise issues
Although many guests describe the hotel rooms as quiet, it does seem like that is not always the case. A number of reviews indicate that guests were disturbed by people in the bar (which has an outdoor area). Also, the walls between some rooms appear to be thin.
negative:
Occasional smoke smells
This hotel is a 100% non-smoking property, but a surprising number of guests describe how they were able to smell smoke, or at least the strong disinfectant smell used to cover it up. Several guests asked to change room due to this issue - a request that was, to be fair, honored.