Hotel Hilton Garden Inn Gettysburg (Gettysburg, USA)

Guests usually felt that the staff members they interacted with were committed to good service and had very welcoming attitudes. When issues were brought to the attention of the staff, employees tended to be very apologetic and do whatever was possible to make things right.

Guests had positive things to say about the pool and hot tub, noting that these leisure amenities added a lot to their stays. Furthermore, they noted that the hot tub and pool were both very inviting and well maintained.

If you're in need of a sweet pick-me-up, you'll find it in the lobby of this hotel. Guests loved how the staff set out free cookies to enjoy, and mentioned that the goodies seemed like they were homemade.

Guests were sometimes disappointed that there is not a complimentary breakfast that comes standard with the rooms. Many felt the hotel generally did not do a very good job of clarifying that, because many said they either informed there was a free breakfast offered, or showed up at the property just expecting to get one because they felt most properties of this price range offer a complimentary breakfast.

Some guests commented that they had a hard time figuring out where the hotel was located, because it was not well marked enough. If you do not know the area well, consider calling in advance to request directions.

From time to time, guests mentioned they had difficulty initially connecting or staying connected to the Wi-Fi. In some cases, the Wi-Fi was also down for extended periods of time, which caused frustrations for guests.