Hotel Hilton Garden Inn Frederick (Frederick, USA)

The hotel is located in a very quiet area with a mall right across the street for shopping needs. Guests found it very convenient to travel to downtown Frederick. There are several restaurants nearby as well as a movie theatre to provide entertainment options.

The hotel has several great amenities for guests to use like the indoor pool, outdoor barbecue area and a small basketball court for guests to enjoy. The restaurant serves some great food and the 24-hour pantry ensures that all other needs are also taken care of.

Guests have termed the staff of Hilton Garden Inn Frederick as outstanding for their friendly and helpful behavior. From the front desk staff to the restaurant staff, everyone is courteous and warm towards the guests.

Guests staying at Hilton Garden Inn Frederick have found the beds and the mattresses too hard for a good sleep. They have had to ask for extra pillows and blankets to make them softer. However, that may vary depending on individual preferences.

There have been issues with amenities like the HVAC units which make a lot of noise and disturb the sleeping guests. In other cases, there have been lighting issues in the rooms with lamps not working properly. The Wi-Fi has also been known to go off in between but immediately rectified by the staff.

So far, no more negative opinion has been expressed by the guests about this hotel.