Positive Reviews
positive:
Good quality rooms
Rooms at this hotel in Florence often attract positive feedback from guests. It seems that you can expect to enjoy high levels of cleanliness and comfort here. Guests also find the selection of included amenities is good and have particularly enjoyed having extras such as a microwave and mini-fridge. There are very few complaints about the Wi-Fi.
positive:
Enjoyable on-site dining
Guests rate the standard of dining here highly, finding that the restaurant offers a good choice of dishes at a reasonable price. Guests have also enjoyed unwinding with a drink in the Pavilion Lounge and have appreciated having access to an on-site convenience store.
positive:
Appealing location
Previous guests have found the location of this Florence hotel appealing, particularly in regard to the selection of nearby shopping, dining spots, and attractions. The nearby interstates have made onward travel and exploring the surrounding areas easy, yet traffic noise is not found to be an issue.
Negative Reviews
negative:
Occasional slips in service
The majority of the feedback for this hotel indicates that you will encounter no serious issues here. That said, there are occasional slips in the standard of service. On the plus side, the staff and management do seem to make attempts to rectify any problems.
negative:
Some noise concerns
Guests whose room was near the laundry room complain of excessive noise. Other guests do occasionally mention that they were able to hear some noise from adjacent rooms and hallways, although this complaint is far from frequent.
negative:
Limited fitness equipment
Previous guests have found the selection of equipment in the fitness room is limited. With just two treadmills for an 186-room hotel, managing to find one free seems unlikely.