Hotel Hilton Garden Inn Evanston (Evanston, USA)

The Hilton Garden Inn Chicago North Shore Evanston is a popular choice for guests visiting nearby Northwestern or Loyola. Guests note that there are many restaurants and shops within walking distance as well, and that the L train is just around the corner for a trip into the Windy City. Drivers often comment that the nightly parking fee is reasonable, particularly in comparison with the going rate in downtown Chicago.

Most guests give the front desk staff rave reviews for their personable and professional customer service, noting that they are happy to provide directions, recommend restaurants, and accommodate special requests. The shuttle drivers and housekeeping staff also get high marks for considerate, professional service.

The hotel recent interior renovation has been well received, with many guests describing the rooms as modern, fresh, and clean. Many also report a great night's sleep in a comfortable bed.

Though the pool area is nicely maintained and highly enjoyed by the kids, adults wish it were a bit larger, to better accommodate swimming laps. Though reviews of the staff are largely positive, a few guests found some of the front desk team members to be slightly unprofessional or disinterested.

Several guests have noted that the air conditioning system is noisy, and some found that it interfered with their sleep. A few guests in rooms facing the street were bothered by traffic noise as well.

The parking garage is adjacent to the hotel building and there seem to be few spaces right out front for loading or unloading luggage. There is no valet service.