Hotel Hilton Garden Inn Columbia (Columbia, USA)

The staff at this hotel are very well trained in customer service and not only that, but they seem to enjoy their work too. They are a breath of fresh air for some guests who are very impressed by their helpfulness and overall professionalism.

The hotel's housekeeping staff do their best to keep the place in tip-top condition even going so far as to use air freshener in the corridors. The rooms are extremely clean and make guests feel right at home from the get-go.

If you are in town to see the sights, then this is a pretty good base for your trip. Everything of note is within easy driving distance, and there are a few places in the area that you can walk to. Ask the staff for the best tips on getting around.

The room rate is high enough in this hotel that some guests feel that it's not very good value. There are a few extra charges that you should factor into your budget such as breakfast and the premium internet service.

The rooms are very clean and comfortable, but they are a little on the dated side and could really do with a bit of redecoration. This isn't a major drawback as everything is still in good working condition.

There are a number of guests that feel that the breakfast should be included in the room rate given that it is not a cheap hotel. A free continental option would go a long way to please these guests that feel aggrieved.