Hotel Hilton Garden Inn Ames (Ames, USA)

Despite some maintenance issues in the rooms, guests tend to rate the standard of the accommodation here highly. Rooms are typically found to be clean and reasonably spacious, as well as being equipped with a good selection of amenities. Guests rate the in-room Wi-Fi as excellent.

Guests have found that the staff here offer an excellent overall standard of service. A proper welcome is offered and guests have described the front desk as running smoothly. The housekeeping and restaurant staff also attract positive feedback.

Previous guests have found that this hotel offers a good range of on-site facilities. The property appears to cater well to both business and leisure guests. Facilities are found to be clean and well maintained and guests have particularly enjoyed the pool.

A number of guests have encountered some difficulties with the Sleep System beds, finding them difficult to adjust to the desired settings. That said, the staff seems happy to provide a demonstration so you should be able to get a comfortable night’s sleep here.

The noise level at this Ames hotel is often reported as being a problem. Noise from outside the property seems fairly limited but internal noise is said to be a different issue entirely. Guests have been able to hear excessive amounts of noise from adjacent rooms and also from the hallways.

Of all the hotel features that guests are asked to rate, value for money typically attracts one of the lowest scores. The room rates are occasionally found to be high but guests are more prone to mentioning the lack of a free breakfast at the hotel.