Positive Reviews
positive:
Guests Loved the Location
This hotel is located near Texas A&M University, making it popular on game days and during orientations. It's also situated close to shops and many good restaurants, so you don't have to worry about lacking for things to do.
positive:
Rooms Are Clean and Have Inviting Layouts
Guests generally found their rooms to be very tidy and felt that they were presented in ways that were very welcoming. If you want dependable accommodations, this property should provide them, and act as a good back from which to explore the area.
positive:
Staff Are Responsive and Friendly
You can expect staff members to give you a warm greeting upon arrival. Guests also said when they brought issues to the attention of the staff, those problems were usually resolved quickly. Together, the willingness to make things right and the warm attitudes made guests feel welcomed and want to stay here repeatedly.
Negative Reviews
negative:
Some Aspects Don't Meet Expectations for the Brand
Guests occasionally commented that the hotel didn't match the expectations that they have for the brand as a whole. In many cases, the shortcomings were related to the hotel having what guests described as a dated look. However, according to staff members, the hotel is going through a renovation.
negative:
Parking Isn't Ideal
Guests sometimes found that their only option was to park very far away from the hotel's entrance. This was especially a problem when the hotel was hosting special events. Sometimes, parking very far away was really inconvenient for guests who had a lot of luggage.
negative:
Poor Soundproofing for Rooms
There were some complaints that guests could easily hear things that were going on outside of their rooms, suggesting that the accommodations don't have good soundproofing. You may want to bring a pair of earplugs, just in case.