Positive Reviews
positive:
Enjoyable on-site dining
Guests tend to be complimentary about the standard of the food served at De Vere Venues Highfield Park, describing the breakfast as offering ample choice and the main meals as delicious. The option to enjoy in-room dining is also appreciated.
positive:
Clean and comfortable rooms
Although some guests found the rooms a little dated and, in some cases, too small, many were impressed by the accommodation on offer. The beds appear to be good quality and the selection of amenities, while not exactly extensive, offer convenience during your stay.
positive:
Friendly and personable staff
For many guests, the friendly and personable service offered by the staff is one of the most appealing features of the property. Very few people have any criticisms at all for the service on offer here, with most impressed to the point of singling members of staff for praise.
Negative Reviews
negative:
Annexe not as impressive as main house
Guests are commonly wowed by the main house but are not so impressed by the annexe. The same level of grandeur is not in place. Plus, the guests who stayed in the annexe are typically the ones who described their room as too small.
negative:
Food and drink is pricey for some
A number of guests, while commenting favourably about the standard of the food, mention that they found the prices a little steep. Since this hotel is targeted at corporate guests, there's a sense that the prices are aimed at those guests with expense accounts.
negative:
Occasional technical issues
Several reviews suggest that guests occasionally encounter some technical issues. Those reported include a lack of channels available on the TVs, a poor Wi-Fi signal and virtually non-existent mobile phone coverage.