Positive Reviews
positive:
Spacious rooms with self-catering facilities.
If you're looking for flexible, family-friendly accommodation, with enough space for everyone to be comfortable, then the rooms at Hawthorn Suites by Wyndham Airport Columbus East are a good option. Guests say that the well-equipped kitchens make self-catering easy, while the sofa beds provide extra sleeping space.
positive:
Great value for money.
With plenty of extras thrown in, like free Wi-Fi, parking, and continental breakfast, it's easy to get a great value deal on a stay here. Whether you're on an overnight, pre-flight stopover, or a longer stay to explore Columbus, this hotel offers a wallet-friendly price that's hard to beat.
positive:
Free airport shuttles.
If you're driving, then the free onsite parking is a handy bonus, but if you're going to and from the airport and you don't have a car with you, there's no need to worry, because the hotel provides free airport shuttles upon request. It takes the stress out of airport parking, and gets you to the terminal in plenty of time.
Negative Reviews
negative:
It can be hard to find.
Some guests say that the hotel isn't particularly easy to find, with a lack of signage and some small roads off the main highway to navigate in order to get there. Staff don't always seem able to help with directions, so it's worth looking it up closely on the map beforehand.
negative:
Housekeeping is somewhat limited.
Housekeeping is only once a week or thereabouts, and many guests say that even then, cleaning standards don't seem to be well-maintained, with some dirt and grime apparent in some rooms and bathrooms. Some of the problems require a deep clean.
negative:
There can be delays at the front desk.
While numerous guests say that the staff are friendly, others report delays at the front desk at check-in, or if they go down with a problem or query. Sometimes, the desk appears to be unmanned altogether and it can take a while to get some attention.