Positive Reviews
positive:
Professional staffs ensure a memorable stay
The staffs in the hotel are professional, yet with an admirable sense of humor. Guests who stayed always remember the high-quality service that they offer to everyone. Moreover, they are quick to respond to emergencies just to ensure a truly enjoyable vacation.
positive:
Quiet location allows guests to relax
Hawthorn Suites By Wyndham Columbus North is ideally located for those who like some peace and quiet. The surrounding area is peaceful, so you won't have to worry about waking up in the middle of the night due to noise from the outside. All you would have to think of is just to relax and to enjoy your stay.
positive:
Well-maintained and clean grounds
The surrounding area, especially the picnic area is well maintained. This allows guests to enjoy the nature while they stay in the hotel. Furthermore, this also allows guests to just walk around the area and unwind.
Negative Reviews
negative:
Water heating system has some issues
All rooms allow guests to enjoy either a hot or a cold shower. However, some guests have pointed out that the water heating system might be a bit faulty at times. The water gets hot very fast, making it a bit inconvenient, especially for those who wish to relax after a tiring day.
negative:
Hotel might need some renovations
The service of the reception staff in the hotel could not be faulted. However, the hotel's building is clearly in need of renovation. The exteriors are already starting to show age, and the carpets are already worn out.
negative:
Issues with housekeeping may arise
While each room is ensured to be clean, the housekeeping staff might not be able to respond immediately to the guests' requests. In addition, they sometimes even forget to replenish toiletries that have already run out.