Hotel Hanoi Paradise (Hanoi, Vietnam)

Staff of this property are frequently praised for their accommodating and helpful nature. Guests report receiving assistance with tour bookings as well as recommendations for places to eat in the local area. Generally the staff seem to be willing to help wherever they can and are said to be very knowledgeable about Hanoi.

There is a swimming pool on-site at the hotel which provides a great opportunity to cool off in the humid city of Hanoi. Many guests comment on this facility and enjoy having this option so close to their rooms.

Breakfast is included in the rates of this hotel and is subject to a lot of positive comments from reviews. Dozens of guests mention that the breakfasts are freshly cooked to order and are of a good taste and quality.

Many reviews mention the rooms of this hotel to feel dated and in need of some repairs. Guests suggest that the rooms do not match the pictures that advertise the hotel, instead are a lot more worn looking. There are also reports that the bathroom fixtures are not in the best shape.

Although there is a lift in this hotel, it does not reach every room and consequently some rooms have to be accessed via stairs. Guests state this can be inconvenient and suggest those with limited mobility should request a room with lift access.

So far, no further recent negative opinion has been expressed by guests about this hotel.