Hotel Hampton Inn Washington (Washington, USA)

Guests generally describe the rooms as very clean, well maintained, and spacious, with comfortable beds. Some rooms offer a microwave and mini fridge, valuable conveniences for families. Many enjoy waking up to the complimentary breakfast, which features fresh fruit, eggs, bacon, pastries, cereals, and the always popular make-your-own waffles.

The front desk staff frequently receive rave reviews for their personable and professional customer service, with guests noting that they are pleased to recommend restaurants, provide directions, and accommodate room preferences whenever possible. Tired travelers love that coffee is available 24/7 in the lobby, as well as fresh baked cookies and a popcorn machine in the afternoon.

Drivers note that the hotel is close to Interstates 70 and 79, and they appreciate the free parking. There are several restaurants within walking distance. The casino and Tanger Outlet mall are just a few minutes away, and the hotel is also conveniently located for attending a concert at the First Niagara Pavilion.

Drivers often comment that the hotel is located on a busy four-lane highway, and it is easy to miss the exit in either direction. It is also only possible to turn in one direction to exit, which tacks on a few extra minutes of travel time depending on your destination.

Guests in rooms near the elevator are often disturbed by the noise, and note that the hotel is popular with business travelers who use it in the early morning.

Though many guests rate the breakfast as "standard" or even "above average", others are disappointed in the selection, quality, or presentation. A few guests were also disappointed in the front desk or housekeeping team's level of attention to detail.