Positive Reviews
positive:
Attentive front desk staff, very friendly.
Guests mention that the front desk staff is really attentive at this hotel. They state that they are professional, attentive and very helpful. Guests mention that the staff is always available to answer any question you may have or address and concerns you may have during your stay at this hotel.
positive:
Great location, close to ball park.
Guests
mention that the location of this hotel is excellent. It is right near sporting
event venues as well as many Washington, DC attractions such as the Smithsonian
National Air and Spa Museum and the White House. Guests loved the fact that
they could reach most attractions in less than a 20-minute car ride.
positive:
Good facilities.
Guests state that the facilities at this hotel are great. From laundry and dry cleaning facilities, to a rooftop bar with stunning views, a business centre and a fitness facility, there is something for everyone to enjoy.
Negative Reviews
negative:
No free parking.
Guests
state that this property does not offer free parking. Guests had to find paid
parking or find areas further away to park. There are limited valet parking
spaces offered for a fee, which many guests did not like. This caused some
stress when guests arrived at the hotel.
negative:
Needs more soundproofing, too much noise.
Guests
report that there is a lot of noise that surrounds this hotel. They could hear
everything such as construction going on outside, traffic and people speaking
loudly in the room next to them. They believe the hotel needs to improve their
soundproofing in the rooms and suites and update doors and windows.
negative:
Poor service at rooftop bar.
Guests
state that the service at the bar was not that great. They waited for a long
time to be served a cocktail or glass of wine when they went up to the rooftop
bar.