Hotel Hampton Inn & Suites Springfield (Springfield, USA)

Guests are consistently impressed with the standard of service offered at this Missouri hotel, frequently describing everyone from the front desk staff to the housekeeping team as friendly and welcoming. Guests note that the staff seems to go out of their way to ensure that you have an enjoyable stay.

Although a handful of guests have found the decor in the rooms and suites a little dated, the majority have described the accommodation as being of a good standard. There are very few comments that indicate that you’ll find your room or suite anything less than spotlessly clean.

Breakfast here often attracts positive feedback. Guests have enjoyed the variety and quality of items available, mentioning that infused water is available as an alternative to juice or coffee. The dining area is found to be clean and reasonably spacious and the breakfast staff is attentive.

Although guests tend to praise the quality of the accommodation here, a fairly regular disappointment is that there are no microwaves or mini-fridges provided in standard rooms.

A number of guests mention that the nearby Steak ‘n Shake restaurant causes some issues. Namely, the restaurant is busy so traffic congestion is likely. Also, some rooms are in the eye line of light from the restaurant which has caused problems when trying to sleep.

Any other issues at this hotel appear to be infrequent concerns such as difficulty finding a parking space or finding it tricky to access the Wi-Fi. These don’t affect all guests but have cropped up.