Positive Reviews
positive:
The Staff Go Out of Their Way to Help
Guests often mentioned that the staff members here went far beyond what they would've expected and provided excellent service for the duration of their stays. As a result, many guests said they would definitely stay here again, and some make it a point to choose this hotel whenever they are in the area.
positive:
A Reliable Accommodation Choice
While discussing this hotel, guests commonly said the rooms were very tidy and provided all the amenities they needed to rest up after traveling. Because of this dependability factor, guests often picked this property as a stopover destination.
positive:
In an Excellent Location
Guests praised this hotel as being a good choice for travelers who do not want to stay directly in downtown Nashville, but would like for the downtown district to only be a short distance away. You can get downtown in about 20 minutes by car, and the hotel is around many restaurants and shops.
Negative Reviews
negative:
A Little Overpriced
Occasionally, guests expressed the opinion that the room rates were a little too steep compared to expectations or past experience. However, because their stays were generally pleasant, guests usually didn't mind spending a little more.
negative:
No Vending Machines
Guests mentioned that strangely, this hotel does not have on-site vending machines. With that in mind, you may want to bring a few of your favorite snacks so you don't go hungry during periods of time when restaurants aren't usually open.
negative:
Some Rate Issues
There were some instances where guests were quoted a particular rate while booking in advance, but showed up at the start of their stays to discover it were actually being charged a different amount. This did not seem to be a widespread issue, but you may want to bring confirmation of guaranteed rates.