Hotel Hampton Inn & Suites Muncie (Muncie, USA)

The rooms were found to be comfortable and clean by most guests who stayed here. The furnishings were comfortable including the beds, while the bathrooms were nice. Guests were happy to find a good room for the price.

The breakfast was found to be above average and with a great variety of items. Most guests spoke highly of the hot breakfast available early in the morning, with the possibility of taking a to go breakfast bag in the weekdays. The items were fresh and of good quality.

The guests thought the staff members were found to be friendly and courteous. They were helpful and brought in missing items guests needed. They were also polite and professional by giving guests directions and advice on the area.

There were guests who were surprised there were no mini fridges and microwaves in the rooms. They felt for the price, these additions should be included in the rooms. They felt the rooms were lacking and were for an additional fee.

The rooms had some maintenance issues that irked the guests. For example, the showers had plumbing issues and the water temperature would fluctuate too much. The sink was clogged and the carpets were duct taped.

Guests who wanted to use the pool found that the water was too cold. They had to call the front desk who did not help the situation. The water was not warm at all which annoyed guests who saw this advertised.