Hotel Hampton Inn & Suites-Knoxville/North I-75 (Knoxville, USA)

Most guests feel that the employees of the hotel are there for them, saying that there is no issue too big or too small for them to handle. They note that they are friendly and accommodating, and happy to recommend local sights and restaurants to visit.

Guests are very satisfied with the location of the hotel, saying that local attractions are close by, and that there are plenty activities around for the kids. They note that there are several great shops and a mall within walking distance of the property, and that restaurants and diners are also close by.

Most guests agree that the hotel and the rooms are kept very clean, saying that the housekeeping crew does a great job preparing the rooms for new arrivals. They note that carpets are shampooed and appear new, and that bathrooms are spotless.

Several guests say that the walls of the rooms are very thin, and that noise from neighboring rooms and hallways can be heard inside. The recommend staying at the top floor as the noise levels are lower there, or packing earplugs for a more convenient stay.

Some guests note that the Internet access is not very reliable, and say that it occasionally disconnects and reconnects with difficulty. They suggest not using the service during peak hours, and instead using a personal data plan for a more reliable connection.

Several guests point out that the beds can be uncomfortable, and offer little in the way of support. They note that some mattresses should be replaced, and suggest asking the front desk employees about testing the beds before checking in.