Positive Reviews
positive:
Handy roadside location near shops and dining
This mid-range hotel's location in an out-of-town shopping area proved popular with guests as it was next door to a shopping mall and was surrounded by lots of places to eat. Furthermore, it was a short drive from downtown Gallup with its Amtrak station.
positive:
Praise for rooms and shared amenities
Travelers felt the rooms and suites were spacious, fresh, well-maintained and clean. There was praise for the way the accommodation was well-equipped with coffee-makers, mini-fridges and microwaves. Many guests said the beds were comfortable and also appr
positive:
Upbeat about customer service
Reviewers spoke highly of the customer service and often remarked that they dealt with pleasant, helpful and efficient personnel, who provided a hassle-free check-in.
Negative Reviews
negative:
Mixed feelings about breakfast
Although many guests welcomed the free hot breakfast offering as well as the option of weekday breakfast bags to go, others said the food was nothing special. Moreover, the breakfast room reportedly became too cramped at times during the height of the mor
negative:
Too noisy for some
Some light sleepers commented that due to fairly thin walls they were disturbed by occasional noise from adjoining rooms and corridors.
negative:
Occasional room temperature grumbles
During the warmest weather, the New Mexico heat became an issue for guests in some rooms who claimed that they struggled to adjust the temperature to their liking.