Hotel Hampton Inn & Suites Frederick/Fort Detrick (Frederick, USA)

Most guests are very satisfied with the recreational facilities at the hotel. They point out that the pool and the hot tub are always clean and serviceable, and that the on-site gym is spacious, with a good selection of exercise equipment.

Many guests feel that the employees are there for them, saying that they are friendly and accommodating. They say that all minor issues are handled quickly and efficiently, and that the level of customer service is very high.

Most guests like the convenient location of the hotel, saying that it is close to downtown Frederick, and surrounded by a nice selection of restaurants and shops. Several guests love that the hotel offers shuttle bus transportation to those that travel without a car.

Several guests note that the breakfast is good, but sparse. They say that the dining room gets crowded quickly, and that it is not regularly re-stocked, and suggest coming down for breakfast early.

Some guests say that the hotel appears to be new, but that the furniture in the rooms is old and shows signs of wear and tear. They suggest replacing the carpets and updating the furniture to bring the look of the rooms up.

Several guests note that the beds are either too hard, or too soft, saying that it is hard to find one that feels just right. They point out that mattress replacement might be in order for some rooms, and suggest checking with the front desk to see if there are any recently remodeled rooms with new bedding available.