Hotel Hampton Inn & Suites East Gate Regina (Regina, Canada)

The hotel staff is very professional and maintains very high standards of customer service. Guests have been very impressed with their efficiency in solving issues and helpful their attitude. They are always happy to consider or accommodate any special requests from guests.

There is a wide variety of options available in the Hampton’s hot complimentary breakfast menu. Guests have termed it as more than satisfactory with the quality being above average for a hotel breakfast.

Guests were satisfied with the condition of their rooms at the hotel. The custom-made Hampton beds are very comfortable and amenities like microwave and refrigerator make it even better. The complimentary toiletries are also of good quality, something that the guests liked.

A lot of guests found the hotel pool closed during their stay, which was highly disappointing. Some guests who found it open, complained of its cleanliness levels and its degrading condition with its tiles coming off.

The complimentary Wi-Fi provided by the hotel was termed very slow by guests. It is frustrating to use, and the extra charges applicable for using premium Wi-Fi is even more disappointing. This can be a major inconvenience for business travellers.

The hotel rooms have very thin walls which have proven to be disturbing for guests. Noise from adjacent rooms and hallways can be heard very easily and that does not translate into good sleep. Lack of noise isolation is a major concern for a business hotel like this one.