Positive Reviews
positive:
Convenient location
Most guests like that the hotel is conveniently located near a major shopping mall, saying that there are a lot of excellent stores within a walking distance. They also note that there are good restaurants to be found in the close vicinity of the hotel.
positive:
Comfortable, spacious rooms
Many guests say that the rooms are large and clean, especially suits, which can comfortably accommodate large families. They note that the furniture appears to be new, and the beds are very comfortable.
positive:
Nice recreational areas
Most guests are very satisfied with the fitness facilities and the pool area, saying that they are great additions to the property. They note that both areas are clean and maintained, and that the gym has state of the art equipment.
Negative Reviews
negative:
Frustrating Wi-Fi access
Some guests say that the free Wi-Fi is the source of many frustrations, noting that it is great while it is operational. They point out that the connection is not reliable, as Internet disconnects frequently by design, in order to conserve bandwidth. They suggest using a personal data plan if a reliable and uninterrupted connection is required.
negative:
Memorable smell
Several guests note that some parts of the hotel have a particular smell that sort of lingers, and while it is not offensive, it most definitely is noticeable. Some guests describe it as musty, and say that the source might be the dated HVAC system.
negative:
Crowded dining room
Most guests are very pleased with the breakfast offered at the hotel, but some say that the dining room is a bit small. They note that it gets crowded quickly in the mornings, and suggest coming down for breakfast early, in order to enjoy it there, and not have to take it to the room.