Hotel Hampton Inn & Suites Denver-Downtown (Denver, USA)

The front desk staff frequently receive rave reviews for their personable and professional customer service, with guests noting that they are pleased to recommend restaurants, provide directions, and accommodate room preferences whenever possible. Guests also appreciate hospitable gestures such as the coffee, cookies, and water in the lobby.

Most guests find the rooms to be spotlessly clean, quiet, and spacious, with modern furnishings and bathrooms. Tired travelers generally appreciate the convenience of the microwave and fridge, and many rate the beds as exceptionally comfortable as well. Some were delighted to see the Rocky Mountains from their top floor rooms.

Guests often note that there are many attractions within walking distance, including Union Station, Coors Field, and the 16th Street Pedestrian Mall. Downtown is a few minutes away on foot, and there are many restaurants nearby.

The hotel offers valet parking only, which is widely considered a little pricey. There are a few public lots in the neighborhood and parking is free on the street in some areas. Read all the signage around the meters carefully to avoid the fine a few guests have incurred.

While many guests find something to like in the complimentary breakfast buffet, others describe the fare as "just average" and wish for greater variety in the vegetarian option.

Though reviews of the staff are generally positive, a few guests have had negative experiences at the front desk. Some found their issues were not resolved effectively, while others were kept waiting to check in. A few guests also had housekeeping oversights to report.