Positive Reviews
positive:
Scenic and convenient location..
The Hampton Inn Sedona is conveniently located on Highway 89A, steps from many shops and restaurants and about two miles from downtown. Guests also note that the hotel is also within walking distance of some truly spectacular rock formations, and offers a short commute to Red Rock State Park.
positive:
Clean, comfortable rooms with a pool..
Many guests describe the rooms as spotlessly clean, with comfortable furnishings and plenty of space. Tired travelers generally appreciate the convenience of the microwave and fridge, and many rate the beds as exceptionally cozy as well. The sunny outdoor pool is inviting and well maintained.
positive:
Cheerful, knowledgeable staff..
The front desk staff have received many positive reviews for their thoughtful and professional customer service, with guests often noting that they are pleased to provide directions, recommend restaurants, and share their knowledge of the area's many attractions.
Negative Reviews
negative:
Ready for refurbishment..
The hotel lobby has been recently renovated, and some guests feel the rooms should also be updated to match this much more inviting space. Guests often mention an "old and tired" feeling, with worn, dated furnishings, carpet, and bathroom fixtures. Some are also troubled by noisy or ineffective air conditioning.
negative:
Lukewarm reviews for breakfast..
Though many guests enjoy the complimentary breakfast, commenting that the banana bread "tastes homemade" and the staff work hard to keep the buffet clean and stocked, more than a few find the food quality, presentation, or selection "average" or even "sub par".
negative:
Going underground..
Several guests note that the hotel is set into a hill, and so the first floor feels a bit like a basement, offering a view of the parking lot around car bumper level.