Positive Reviews
positive:
Excellent location
Guests rate the location of this hotel highly, often commenting that they were able to walk to many great dining spots and cultural attractions. Guests have also appreciated the proximity of the river and historic Forsyth Park, as well as the ease of access to the city’s various historic homes and trolley tours.
positive:
Great service from staff
The staff at this hotel has made a great impression on previous guests. Indeed, for many guests, the friendly attitude from the staff has had a positive impact on their stay. Guests find the front desk staff is welcoming and efficient and are often particularly impressed with the sightseeing assistance on offer.
positive:
Good quality rooms
Previous guests have rated the quality of the rooms here highly, often describing the accommodation as being clean and comfortable. The selection of amenities has also proved satisfactory. Guests have enjoyed the views of the historic district, available in some of the rooms.
Negative Reviews
negative:
Parking costs extra
You’ll need to leave extra room in your budget if you plan to bring a car here. Guests have been disappointed by the lack of a self-parking option and also note that the daily charge for valet parking is on the high side.
negative:
Some noise concerns
A number of guests have mentioned that they found this hotel on the noisy side. The main issue seems to be traffic noise from Bay Street although guests have also noticed some noise from the hallways.
negative:
No self-laundry facilities
A minor point perhaps, but guests have noted the lack of self-laundry facilities at this hotel. Paid laundry services are available but this is not quite as convenient as being able to do a quick wash yourself.