Hotel Hampton Inn Sault Ste Marie, MI (Sault Sainte Marie, USA)

Members of staff are friendly and efficient. None more so than those on duty for breakfast. A great and cheerful way to start the day!

No problems with the rooms. There are clean and well maintained and the overall value for money is good.

Shops and restaurants are nearby, so that reduces the hassle factor. There's plenty of choice at breakfast - and it just keeps on coming! It's helped by being in a spacious room on the third floor, so you're not all cramped up or in search of a table. In fact there are quite a few nice touches here; the inviting indoor pool being high on the list.

‘Dear mother; there's nothing to write home about here'.“ The rooms are OK  but not so, the exterior grounds which time seems to have forgotten about. The public areas, including the breakfast room, don't have air-conditioning and so are very hot. The hall and stairs have filthy carpets and everywhere has … that unpleasant smell from your loving son.” *It might be funny if it wasn't so true!

The indoor pool is an example of how services have been allowed to deteriorate. The ceiling appears to be unsafe, tiles are missing from around several areas and the pool water is suspect. All in all, it's semi derelict and not at all inviting.

Water pressure is unreliable and rooms need an upgrade as instanced by the old type TV, broken furniture, missing light bulbs and the remains of the previous guests' food in the fridge. No-one seems to care.