Hotel Hampton Inn Pigeon Forge (Pigeon Forge, USA)

One of the major plus points of this hotel is its location. Guests have loved staying in the heart of Pigeon Forge and have appreciated the selection of shops, dining options, and attractions in the area. Another highlight is the proximity of Gatlinburg and the national park.

Previous guests have found little to complain about in relation to the standard of the rooms here, with many describing the accommodation as spotless and spacious. The selection of included amenities has also proved popular, with guests appreciative of the good quality beds, great views, and reliable Wi-Fi access.

More than one guest suggests that breakfast at this hotel is top notch. The choice of items appears to be good and there’s enough to go around. Guests also note that the breakfast staff is on top of keeping the dining area clean and the buffet well stocked and organized.

While the vast majority of guests have nice things to say about the staff, a small number suggest that standards occasionally slip. Several guests said they weren’t offered a warm welcome and some felt like they were inconveniencing staff when asking questions. That said, the hotel appears to have made some recent staffing changes to address this issue.

Although the housekeeping staff do an excellent job of keeping the hotel rooms clean, it seems that they are not always so great when it comes to basic jobs like replacing towels. Also, as the team is regularly dealing with a hotel at full capacity, hallways are sometimes overlooked.

The firmness of a bed is typically a matter of personal taste but a fair number of guests have described the beds here as extra firm. Hence, they may not suit everyone.