Positive Reviews
positive:
Clean, quiet and comfortable rooms
Past guests were often delighted with the standard of cleanliness on display in the Hampton Inn Cleveland-Westlake’s rooms. Moreover, the rooms were seen as containing really comfortable beds – something that was further enhanced by the hotel’s apparently peaceful location.
positive:
Efficient and friendly staff
The staff members at the hotel were commended by most former visitors. Along with a warm and sociable outlook, the accommodation’s personnel were typically thought of as really professional and helpful.
positive:
Great breakfast each morning
The complimentary hot breakfast buffet proved to be a highlight for many previous guests that stayed at the Hampton Inn Cleveland-Westlake. As well as a diverse choice of hot and cold items, the general quality of the hotel’s breakfast was regarded as great overall.
Negative Reviews
negative:
Dated and in need of refreshing
Based on the accounts of past visitors, certain areas of the Hampton Inn Cleveland-Westlake were showing their age. The style of both the hotel’s rooms and corridors has been occasionally described as dated to an extent.
negative:
No swimming pool available
Unlike most Hampton Inn branded choices, this particular hotel does not benefit from a swimming pool. The omission of such a facility was, understandably, seen in a negative light by various former guests that stayed at the accommodation.
negative:
Expensive for what is received
Although it was judged to do most things really well overall, this hasn’t stopped numerous previous visitors from complaining about the value for money offered by the Hampton Inn Cleveland-Westlake. As a standard hotel and when compared to alternative choice in the area, the accommodation was considered somewhat expensive at times.