About Hampton Inn Cleveland Tennessee
A modern, smoke-free hotel with free parking, the Hampton Inn Cleveland, Tennessee is conveniently located off I-75, minutes from the Cherokee National Forest and the Museum Center at Five Points.
Standard guest room amenities include complimentary Wi-Fi, a 37-inch flat screen television, and a comfortable work space. A mini fridge, microwave, and plush king or queen-size beds also help guests feel at home.
The Hampton Inn Cleveland, Tennessee offers a 24-hour business center, coin laundry, and 24-hour convenience store. Active travelers will also find a heated indoor pool and fitness center on site.
A hot breakfast buffet is served daily, with "On the Run" options available on weekdays for travelers in a hurry.
Chattanooga attractions such as the Tennessee Aquarium, Incline Railway, and Lookout Mountain are within a short drive. The Red Clay State Park and the Ocoee River, which features some of the area's best III-V rapids, are also nearby.
Positive Reviews
positive:
Friendly faces and fresh cookies..
The front desk and housekeeping staff have received many positive reviews for their personable and professional customer service, with guests often commenting on their smiling faces and willingness to "go out of their way" with offers of assistance. Guests also recognize the cheerful, hard-working breakfast staff for keeping the busy dining area clean and well organized. The fresh coffee and cookies in the lobby are well appreciated.
positive:
Plenty of room to relax..
Most guests find the rooms to be spotlessly clean, quiet, and spacious, with modern furnishings and bathrooms. Tired travelers generally appreciate the convenience of the microwave and fridge, and often rate the beds as exceptionally comfortable as well. Many also comment on the nicely maintained pool, well equipped fitness room, and the inviting outdoor patio area.
positive:
Right off the interstate..
Drivers appreciate that the hotel is directly off I-75, with plenty of free parking. It is also very close to a Target, shopping mall, and several popular chain restaurants.
Negative Reviews
negative:
Please watch your step..
A few guests have been kept awake or woken up by their upstairs neighbors' footfalls, while others find the walls too thin, noting they can overhear their neighbors speaking at regular volume.
negative:
Breakfast can get busy..
While most guests enjoy the complimentary breakfast buffet, a few guests found the area a bit crowded or the buffet low on selection during the busiest times.
negative:
Nobody's perfect..
Though reviews of the staff are generally very positive, a few guests have had negative experiences at the front desk. Some found their issues were not resolved effectively, while others found the staff were not particularly knowledgeable about the area.