Positive Reviews
positive:
Delicious coffee, tea, and cookies are served
After a long drive or a tiring day exploring Westchester, you are offered with delicious coffee. It goes well with one of the tastiest cookies you have ever eaten. Moreover, tea is offered even at night. The supply does not easily run out so you can have more than one serving if you want.
positive:
Great value for money
After doing some research about the hotels available in Westchester, Hampton Inn Chicago-Westchester is definitely among the best when it comes to price. Moreover, the treatment you get here stands out because you feel right at home.
positive:
Experience tranquility at its finest
The walls are thick enough so there's negligible noise from the nearby rooms and hallways. The traffic is not that heavy and the building is far enough from the crowded areas. In addition, the bedding are cozy and very clean.
Negative Reviews
negative:
Issues with some air conditioners
Guests noted that there seemed to be two choices of air conditioners only- extreme hot or extreme cold. You might encounter minor leaks too. Thus, you are advised to ask for extra mats to prevent the floors from getting wet, and let the staff fix the issue.
negative:
Small exercise room
The fitness room may not be that big, but it is extremely clean. The equipment looks modern and lets you have effective workouts. Moreover, you can also have some privacy since it is not crowded most of the time.
negative:
Check-in is often delayed
The front desk staff is pleasant but sometimes, they have difficulties in confirming guests' reservation. There were also times when the rooms are not ready yet. Due to these, you have to wait for 20 to 60 minutes sometimes. However, the staff entertains all your questions while you wait.