Positive Reviews
positive:
Exceptional and unparalleled customer service
Hampton Inn by Hilton Edmonton South takes pride in its exceptional customer service and meticulous attention to detail. All members of the staff are committed to a high standard of service, and you can see this in every task that they do. They are good at their job, and yet they are friendly and accommodating.
positive:
Excellent bathroom and showering facilities
The establishment has barely a negative review about its bathing and showering facilities. Water pressure is excellent, and there are abundant supplies of complimentary toiletries in the bathroom. Moreover, there seems to be a water softener on the water system that makes showering much better.
positive:
Comfortable custom-designed beds
You will love the pillow-top mattresses that each room has. They are firm and good for your back- neither too fluffy nor too hard. Moreover, the linens are replaced regularly, so you will not have to worry about stains or other dirt left by previous occupants.
Negative Reviews
negative:
Some room amenities seem outdated
While the rooms are clean and reasonably priced, most of the amenities seemed quite dated. In particular, the shower and tiles in the bathroom are heavily in need of an update. Upon your booking, just request for a room with well-appointed and fully functional facilities.
negative:
Patchy free Internet service
Some rooms have no Internet connectivity, and there were times that the staff could not find a room that could provide it. Thus, bring your own device if you really have to be online while staying at this hotel.
negative:
Not so ideal for business guests
The hotel's business center is not so well equipped and not so modern according to a few guests. In addition, the free Wi-Fi's signal is spotty and slow, which can be discouraging for business travelers.