Positive Reviews
positive:
Clean and spacious rooms
Feedback for the rooms and suites at this Glen Burnie hotel isn’t always 100% positive but guests do tend to find the accommodation is clean and reasonably spacious. Although amenities are fairly limited, guests have found the beds comfortable. Plus, very few guests seem to encounter any problems with the Wi-Fi.
positive:
Friendly service from staff
Guests have had a good experience with the staff at this hotel, often commenting that they found the front desk staff welcoming, friendly, and efficient. The staff appears to have basic services running as smoothly as you might expect. Plus, the staff has been effective in managing the noise when large groups have stayed at the property.
positive:
Convenient location
The location of this hotel hasn’t suited everyone but many have found the proximity of the airport a convenience. Guests also note that the selection of shops, restaurants and bars in the immediate area is good.
Negative Reviews
negative:
Some maintenance issues
Although finding the rooms and suites clean, comfortable, and spacious, guests also describe various maintenance issues. Reports of dated decor, inefficient air-conditioning units, and old carpets indicate that this hotel would benefit from some renovation and upgrades.
negative:
No leisure amenities
Guests have found the lack of leisure amenities disappointing. The absence of a swimming pool, spa tub, and on-site fitness center, alongside the dated appearance, has led guests to mention that they felt this hotel was not up to the standards usually associated with this brand.
negative:
Better suited to business guests
The lack of leisure amenities combined with the hotel’s proximity to the airport and distance from the popular downtown area has resulted in guests having the impression that this hotel is far better suited for a business trip as opposed to a leisure break.