Positive Reviews
positive:
Great hotel staff.
Hampton Inn Brentwood hotel staff are friendly and provide excellent and efficient service throughout the hotel. Front desk staff ensure that guests are able to check-in/out quickly and smoothly and also take care of additional requests or complaints with a good ‘can-do’ attitude.
positive:
Clean rooms, comfortable beds.
Rooms are bright, modern and very clean throughout including the en suite bathrooms. Every room is equipped with a custom designed bed which is exclusive to this hotel brand and they offer great back support, proving a comfortable rest that should be fine for most sleeping preferences.
positive:
Fast, reliable Wi-Fi internet.
Hampton Inn Brentwood features reliable free Wi-Fi internet in every room and in all public spaces throughout the hotel. The Wi-Fi signal is strong and very reliable, with a fast performance which is ideal for business travelers or holiday guests researching the local area.
Negative Reviews
negative:
Some rooms are quite small.
It is important to note that some of the rooms at this hotel are quite small and therefore more suited to single business travelers and not couples or families. Not all rooms offer the same features either and if microwaves or mini-fridges are an important consideration then consider asking for an upgraded suite.
negative:
Poor sound insulation in rooms.
Most rooms do not provide good sound insulation from the rather noisy location, with a nearby highway and a busy neighborhood to consider as well as other guests coming and going. It is also very easy to hear activities in other rooms.
negative:
Air conditioner and plumbing issues.
Some room air conditioners are quite unreliable, either giving too much cold air out with not enough heat or the opposite. The en suite bathroom plumbing can also be quite a problem, with showers that do not offer efficient draining or spotty water pressure.