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    Hôtel Palace Royal (Québec-City, Canada)

    Hôtel Palace Royal (Québec-City, Canada)

    About Hôtel Palace Royal

    Centrally located in the heart of downtown Quebec City and just minutes from Parliament Building and Morrin Centre, Palace Royal by Hotel Jaro is a smoke-free hotel that offers modern accommodations with easy access to Basilique Cathedrale Notre Dame de Quebec. Québec City Jean Lesage International Airport is just a short drive away. All rooms are equipped with air conditioning, flat-screen TV with cable channels, microwave, refrigerator, and an in-room safe. High-speed wireless Internet access is provided in each room. Private bathrooms include hairdryers and complimentary toiletries. Some units come with a seating area. Palace Royal by Hotel Jaro features a 24-hour front desk, indoor pool, fitness centre, sauna, a computer station, and concierge services. Private parking is available for a surcharge. A full breakfast is offered for a surcharge each morning. The onsite Beffroi Steak House restaurant is open for breakfast, lunch, and dinner. Room service is available. Nearby attractions include Le Capitole and Citadelle of Quebec.

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Pool
    • Parking
    • A/C
    • Restaurant
    • Hotel bar
    • Gym

    Rating overview

    8.2
    trivago Rating Index® based on 13160  reviews from:
    • Hotels.com(8.4/10)
    • LocationExcellent  9.3 / 10
    • RoomsGood  7.5 / 10
    • ServiceExcellent  8.9 / 10

    Positive Reviews

    positive:

    Close to Old Quebec

    Many guests like the central location and say that a vibrant shopping street with a great supermarket is just one block away. Others note that Old Quebec is within walking distance, and add that many restaurants, parks, and pharmacies are easily reachable.

    positive:

    Nice rooms

    Most guests comment that the rooms are nicely decorated, and add that the beds are comfortable and there is enough storage space for clothes. Others mention that the bathrooms look brand new, and like that the water pressure in the shower facilities is powerful.

    positive:

    Friendly staff

    Many guests say that the employees are friendly and can always provide guests with directions to local attractions in Old Quebec. Others note that housekeeping staff keeps the rooms spotless without disturbing guests early in the morning.


    Negative Reviews

    negative:

    Disappointing breakfast

    Several guests feel that the breakfast could be better and say that there is not much to choose from. Others comment that the waiters are not attentive, and add that the breakfast is a bit on the expensive side.

    negative:

    Old towels

    Some guests report that the towels need upgrading, and comment that they look old and worn out. Others mention that towels at the pool are also in bad shape, and suggest that hotel management invests in new towels.

    negative:

    Tight parking and smell of chlorine in the pool

    Several guests point out that the underground parking is dark, and say that there is not that much free space between the cars. Others comment that the water temperature in the pool could be cooler, and note that the pool smells of chlorine.


    All amenities

    Property amenities
    1. Lift
    2. Gym
    3. Parking
    4. Porter service
    5. Hotel bar
    6. Indoor swimming pool
    7. Hotel safe
    8. Conference rooms
    9. Non-smoking rooms
    10. Restaurant
    11. 24-hour reception
    12. Snack bar
    13. Laundry service
    14. WiFi in public areas
    15. Room service
    16. 24-hour room service
    17. Washing machine
    18. Hypoallergenic rooms
    19. Concierge
    20. Free WiFi (public areas)
    21. ATM
    22. Pool
    23. Luggage storage
    24. Free WiFi
    25. Regular disinfection
    26. Masks provided
    27. Safe distance
    28. Response protocol
    29. Online check-in/check-out
    30. New safety protocols
    31. Cashless payment
    For children
    1. Cot
    Wellness / Spa
    1. Massage
    2. Sauna
    3. Hot tub
    Accessibility
    1. Wheelchair accessible
    2. Accessible parking
    Room amenities
    1. Balcony
    2. Bathtub
    3. Shower
    4. Ironing board
    5. Television
    6. Hairdryer
    7. Central heating
    8. Air conditioning
    9. Desk
    10. Telephone
    11. Safe
    12. Cable TV
    13. WiFi
    14. Microwave
    15. Fridge
    16. Hypoallergenic bedding
    17. Free WiFi (rooms)
    18. Coffee machine
    19. Flatscreen TV
    Food and beverage
    1. Diabetic food

    Arrival / Departure

    1. Check in: 17:00
    2. Check out: 11:00

    Contact

    775 avenue Honore-Mercier,  G1R 6A5,  Québec-City,  Canada
    Telephone: +1 4186942000 | 

    Frequently Asked Questions about Hôtel Palace Royal

    • Is there a pool area at Hôtel Palace Royal?

      Yes, Hôtel Palace Royal offers 1 pool area.

    • Are pets allowed at Hôtel Palace Royal?

      No, Hôtel Palace Royal doesn’t allow pets.

    • Is parking available at Hôtel Palace Royal?

      Yes, Hôtel Palace Royal provides Parking, Accessible parking for guests.

    • What time is check-in and check-out at Hôtel Palace Royal?

      Check-in at Hôtel Palace Royal is available from: . Check-out time is by .

    • Where is Hôtel Palace Royal located?

      Hôtel Palace Royal is located in 775 avenue Honore-Mercier, G1R 6A5, Québec-City, Canada.

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