Positive Reviews
positive:
Strategic location in Denver for great convenience
Best Western Plus Denver Tech Center is just off Interstate 25, making it an ideal location for those looking for convenience. Moreover, guests loved the fact that it is just within walking distance from various restaurants, and has close proximity to major establishments in Denver.
positive:
Abundant and delicious breakfast buffet
Most guests appreciated the free breakfast buffet served in the hotel. With yogurt, fruits, waffles, and other food served, guests are able to start their day right. In addition, the service in the breakfast area is superb, allowing guests to really enjoy their breakfast meal.
positive:
Friendly and helpful personnel
Guests have one positive feedback in common - the staff in the hotel are friendly and helpful! Staff are not only smiling and welcoming during guests' stay, but they are also very eager to help, especially when it comes to giving directions to the different attractions in the area.
Negative Reviews
negative:
Some beds are quite uncomfortable
There were some guests who complained of uncomfortable and firm beds, claiming that they had backaches upon waking up. This issue, however, is a matter of preference because other guests just feel comfortable with the beds' firm mattresses.
negative:
Housekeeping services have some lapses at times
One common problem of the guests is that the housekeeping staffs sometimes forget to replenish and replace amenities such as toilet papers, toiletries, and dirty towels. This was inconvenient for those guests who were very particular even with such details.
negative:
Issues with the television may arise
Some of the guests pointed out that they had problems in getting the cable TV to work, and the reception was quite unclear. This was a big issue for those guests who loved watching the TV while relaxing in the rooms.