Positive Reviews
positive:
Helpful and friendly front desk staff
Most previous guests were left happy about the service they received from the motel's staff members. In particular, the front desk personnel were highlighted for their reportedly friendly and accommodating nature.
positive:
Convenient location for getting around
For the needs of most, the accommodation was judged as convenient for exploring the area and what Melbourne has to offer. In addition, and due to the large selection of stores and dining options in close proximity, the motel was further seen as a good base for getting around.
positive:
Spacious rooms with comfy beds
Whilst they were not all that well-received overall, certain facets of the rooms were praised by former guests of the motel. As well as being regarded as spacious, the rooms have typically been seen as well-equipped with amenities and comfy beds.
Negative Reviews
negative:
Tired rooms showing their age
When it came to the condition of the rooms, this aspect of the accommodation was criticised by a notable amount of past visitors. As well as apparently showing their age in terms of décor, the rooms have often been described as showing noticeable signs of wear and tear.
negative:
Inconsistent Wi-Fi service
Based on overall feedback, the complimentary Wi-Fi service was regarded by former guests as one of the weakest features about staying at the motel. It has been noted that wireless Internet can struggle to maintain a reliable connection.
negative:
Overlooked issues with cleanliness
Although there have rarely been any major issues, the diligence of the housekeeping team has come under question on multiple occasions by previous visitors to the accommodation. Concerns such as stained floors and unclean cups have been reported at times.