Hotel Four Points Memphis Southwind (Germantown, USA)

You can expect to sleep soundly and not be disturbed when you're awake. That's because guests reported the rooms have good soundproofing, which creates a quiet atmosphere.

There were many reports from guests that the staff were very welcoming and willing to help. If you need help figuring out what to see and do, the staff usually act as good resources, which may be comforting if you are not familiar with the area and want to make the most of your time in the area.

Feedback about this property indicated there were many instances of guests staying here more than once, and even making a point of always staying here whenever they are in the area. You may similarly get to the point where this becomes your standby hotel that you can depend on whenever you need it.

This hotel charges a fee for breakfast, and many guests said they wished breakfast would have been free. Furthermore, the guests who decided to pay for breakfast sometimes said the breakfast was not worth the charge and that it wasn't memorable.

Guests sometimes found the housekeeping staff was not thorough enough when it came to keeping the room clean. They found minor problems like leftover trash in the rooms or dirty carpets, which often meant they did not have good overall impressions.

If you want to be in the center of downtown Memphis, this may not be an ideal property for you. Although it's not a far distance by car, guests made comments from time that they really would have liked to have been closer to the downtown area.