About Four Points by Sheraton Houston - Citycentre
Situated within the Energy Corridor close to the CITYCENTRE entertainment complex, the Four Points by Sheraton Houston - Citycentre is a modern hotel featuring relaxing accommodations and fantastic amenities such as free self-parking and a shuttle that takes you to places within a 5-mile radius of the property.
Bright, airy, rooms and suites have colorful interiors and contemporary furnishings. All have free Wi-Fi, flat-screen TVs, spacious work stations and bottled water.
The Four Points by Sheraton Houston - Citycentre has a 24-hour fitness center and an outdoor pool. Guests who have to get work done can use the 24-hour business center.
The onsite West Houston Restaurant serves American cuisine for breakfast, lunch and dinner, while the lobby bar serves drinks, and hosts a weekly Best Brews beer tasting every Wednesday from 5 to 8 p.m.
There’s plenty to see nearby including Memorial City Mall and the Houston Downtown Aquarium.
Positive Reviews
positive:
Centrally Located Houston Hotel
This hotel is conveniently located just a five-minute walk from Houston city center where you'll have access to a wide variety of restaurants. This is also the perfect distance from the main area where you'll find local gas and oil companies. Located in the southeast corner of I-10 and Beltway 8, this hotel provides easy access to Town & Country Village and Memorial City Mall for food and shopping.
positive:
Customer Friendly Service
Guests say the service at this hotel is second to none. The hotel staff are courteous, well-trained, and friendly. They go above and beyond to ensure a great stay. If there is anything you need or want, do not hesitate to ask.
positive:
No other issues reported
So far, no other recent positive opinion has been expressed by guests about this hotel.
Negative Reviews
negative:
Hotel is Becoming Rundown
Guests say this hotel feels rather pricey for the state of disrepair that it's currently in. It's an older hotel and needs attention to detail to fix broken items like a broken remote, tub drains, iPod connectors, and peeling wallpaper. Rooms are ready for a makeover, as furnishings are poor quality and tubs and towels have permanent stains. Guests also report finding small cockroaches and other bugs in their rooms.
negative:
Many Noise Issues
Guests describe this hotel as very noisy. If you're in a room facing the highway, you're likely to hear traffic noise, making it difficult to sleep at night. Walls are quite thin, so you can hear room doors slam, as well as plumbing from other rooms. You'll want to pack a set of earplugs for your stay.
negative:
High Cost of Breakfast
Breakfast is not included in your room rate, and guests feel that breakfast prices are quite high, especially for the poor selection of items to choose from. You may want to explore other nearby options.