Positive Reviews
positive:
A good first impression...
Guests often comment on the brand new hotel's attractive lobby, describing the area as spacious, comfortable, and inviting. The front desk personnel are also widely described as very friendly and professional, and a few individuals particularly stand out in this regard.
positive:
Clean, modern rooms with good beds...
Travellers also generally like the looks of the guest rooms, describing them as clean and tastefully decorated, with all the conveniences of a newly built hotel (plenty of easily accessible power points, a good hair dryer that is not attached to the wall, and so on). Many enjoy a good night's sleep thanks to the cosy beds, and enjoy the reasonably priced breakfast in the hotel restaurant, too.
positive:
A convenient base in West Fargo...
Drivers like that the hotel is easily accessible from the interstate, and convenient to most area attractions by car. Scheels Arena and Red River Zoo are within walking distance. There are several good restaurants close by, and the West Acres Mall is just a few minutes away. The location is also very near to the Sanford Fargo Medical Center, which is set to open in 2017.
Negative Reviews
negative:
Use your indoor voice...
Recent travellers have commented that the walls and floors are thin, allowing even considerate neighbours to be easily overheard. The heating and cooling units are also irritatingly noisy for some guests.
negative:
Call ahead for a fridge...
Some guests dislke that the mini refrigerators are not in every room, and must be requested from the front desk. The barn door to the bathroom is generally considered pretty but impractical, too.
negative:
Everybody makes mistakes...
Though most guests describe their rooms as clean, some find the daily housekeeping services are performed too hastily. Others have been disappointed in the compensation offered for various inconveniences.