Hotel Four Points by Sheraton at Phoenix Mesa Gateway Airport (Mesa, USA)

Guests flying in or out of the Mesa Gateway Airport appreciate the prompt and professional shuttle service, which runs around the clock. The free car parking is also a much appreciated convenience; travellers are generally amazed to find that even the "park and fly" service is complimentary.

The reception personnel receive many rave reviews for their hospitality skills. Guests often describe them as very efficient, friendly, and thoughtful. The restaurant staff also earn high marks for prompt and cheerful service, and the chef receives many compliments on the burgers, wings, and pulled pork sandwiches.

The rooms are widely described as spotless, spacious, and tastefully decorated, with very comfortable beds, effective black-out shades, and modern bathrooms. Some guests enjoy a relaxing view of the golf course, and tired travellers are pleased to find the location very quiet, despite the airport being very close. The pool and gym are also well maintained and inviting.

Travellers with early flights wish complimentary coffee and take-away items were provided for breakfast. Others enjoy their breakfast in the hotel restaurant, but wish it were included in the room rate.

Guests note that there isn't much to do or eat within walking distance, though the hotel shuttle will take guests to a nearby shopping centre (with lots of restaurants) upon request.

Though reviews are generally very positive, a small number of guests have had their stay marred by a long wait at check-in, housekeeping oversights, or noisy air conditioning.