Positive Reviews
positive:
The Beach is Incredible
One of the biggest reasons guests choose this hotel is the
excellent private beach just a few hundred feet away. You certainly won't be
disappointed if you like to swim in the clear waters or sun bathe in a lounge
chair all day.
positive:
Nothing is Too Much Trouble for the Staff
Many guests have said that the staff are wonderful. They can handle anything from providing extra bedding for large groups to telling guests all about the local sights. You will be made to feel right at home when you stay there.
positive:
The Restaurant Serves Fantastic Food
Guests all agree that the on-site restaurant serves fantastic food. Some guests even referred to it as the best food they had during their entire stay in Negril. Many guests commented about how convenient it was to not have to leave the hotel to eat lunch or dinner.
Negative Reviews
negative:
Beware of Peddlers on the Beach
Several guests stated that, although the hotel itself has a security guard, the hotel's private beach is not well guarded. Many peddlers frequently walk up and down the beach, and they can be both annoying and, at times, a bit frightening according to guests.
negative:
The Rooms Need to be Updated
The cottages at the hotel all have outdated facilities. The plumbing needs to be completely redone, and the furnishings are definitely showing signs of wear. Guests also said they were upset that the kitchens seemed to be missing essential tools and had mismatched utensils.
negative:
You May Not Get Wi-Fi Service
Many guests were upset that, although the hotel advertises
free Wi-Fi service, the connection rarely seems to be available. In fact, a lot
of guests couldn't connect their devices to the Internet anywhere except down
on the beach, and even then connectivity was limited.