Positive Reviews
positive:
Spacious and clean amenities for you to indulge in
The accommodations are quite roomy, and everything is crisp and clean throughout. It provides a vibrant and relaxing experience, so you can have a complete vacation without leaving the property. The ambience is about indulgence, and the provisions are amply there to do so.
positive:
Great selection of onsite menus and cocktail bars
Menu portions are filling and tasty, and throughout the selections, you're likely to find something no matter what your diet or preference is. The bars also have extensive menus, ranging from the popular and well known to the more select beverage.
positive:
Friendly and helpful staff are part of the appeal
Staff are jolly, and genuinely enjoy helping you get what you need or want to make the most of your stay. They make staying here part of the fun, especially since with so much to do, you may not know where to start. Friendly and eager to please, it's easy to get their attention and assistance.
Negative Reviews
negative:
Non-smoking section is small and near smokers
Smoking sections of the casino do come through the hotel, and you have to walk through smoke-filled areas to get to the non-smoking section. It's distressing and uncomfortable for those that cannot or do not want to be around it.
negative:
Not enough staff to handle everyone at times
At times, the staff at Fantasy Springs Resort Casino are short on numbers, and it becomes overwhelming to attend to everyone. You may experience longer waits for your turn to receive your car, order something, or have a question addressed.
negative:
Accommodations don't meet pricing expectations
Despite its array of activities and perks, the hotel just doesn't stand out above competitors. There's nothing that truly makes the pricing worthy, or sets it apart from any number of similar places.