Positive Reviews
positive:
Staff Makes You Feel Important.
An overwhelming number of guests mentioned that this staff goes above and beyond to help their guest when they can. While there are some detractors, most visitors felt welcomed and believe the staff was ready to serve them.
positive:
Vancouver Beauty At Her Best.
One thing every visitor agreed upon was the view. It’s simply one of the most stunning you’ll find of Vancouver thanks to the coastal mountains and water views of Burrard Inlet.
positive:
Short Walk or a Ride To Anywhere.
The hotel is situated just mere steps from the Vancouver Convention Centre. It’s also near modes of transportation, like the Waterfront Sky Train Station and the cruise ship terminal that's popular with travellers to Alaska.
Negative Reviews
negative:
Checking In A Chore Sometimes.
The majority of guest seem to have a smooth transaction, but for some there can be booking errors – wrong room view, wrong number of beds and online reservation system woes.
negative:
Housekeeping Skills Questionable.
Most visitors liked the cleanliness, but some guests mention issues. Some involve finding prior guest prescription bottles under their bed, burn holes/stains on mattresses / sheets and non-emptied trash can from the last visitors.
negative:
Expensive For The Money.
Despite minor issues, most people enjoyed their stay. However, some pointed out that some features,which often come free (like Wi-Fi or complimentary breakfast) are charged here. They felt the hotel offered little in the way of freebies when compared with